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BETA SCTelcom Automated Trouble Ticketing
SCTelcom is introducing the ability for our customers to place trouble tickets, check on the status of trouble tickets,
and close trouble tickets 24 hours a day. Please visit SCTelcom's new Support Page


Storage Quotas:

Feature

Storage Limit

Email

10 Megabytes

Personal Webspace

10 Megabytes


Email Server Settings:


To add or modify your email settings, open Microsoft Outlook Express and select "Accounts " under the "Tools" menu. From the Accounts dialog, select the "Mail" tab and verify your settings on the "Server" tab match the following:


tips


Unsolicited Bulk Email (SPAM):
SCTelcom provides free SPAM filtering for all Dial-up and DSL customers. Our SPAM filters catch the majority of unsolicited bulk email messages while allowing for legitimate messages to be delivered. Occasionally, improperly configured mail clients and servers may cause legitimate mail to be identified as SPAM. Please contact support@sctelcom.com if you have problems receiving mail. Additionally, if you continue to receive unsolicited bulk email, please forward the entire message to support@sctelcom.com for review by our email administrators. 



Personal Webspace:

10 Megabytes of free personal webspace storage is provided with each dial-up and DSL account. Information for access to your personal webspace is listed below:

Connection Type

Address or Setting

FTP Address

users.sctelcom.net

HTTP Address

http://users.sctelcom.net/~username/

Starting Dirctory /public_html

Note: Replace ~username with your actual username. For example, if your username is johnsmith, your personal webspace link would be http://users.sctelcom.net/~johnsmith/

To schedule a SCTelcom DataCom Technician to evaluate your computer, contact our SCTelcom Business office: 1-877-728-1953.
If you have further questions, please visit SCTelcom's Support Page.